Terms of sale

1. Seller

LEBONFAX CERTIFICATIONS, SARLU (single-member limited company) — Trade register CI-ABJ-03-2024-B13-07019 — Taxpayer no. 2403148 C — 06 BP 2774 Abidjan 06, Côte d'Ivoire. Contact: djougangmp@lebonfaxcertif.com · WhatsApp +225 07 02 45 11 78.

2. Purpose

These terms govern the sale of online access to PMP® exam preparation: courses, exercises with explanations, mock exams and a simulator, depending on the offer chosen. The purchase does not include registration for the PMP exam with PMI or exam fees. The service is for people aged 18 and over.

3. Offers and prices

The offers, their content, access periods and prices are those displayed on the purchase page when you order, in CFA francs (XOF). They are binding.

4. Ordering and payment

You order on the purchase page. Payment is made on the secure page of our provider CinetPay (Mobile Money or card): we never see or store your payment details. Access opens as soon as CinetPay confirms the payment, and you then receive an activation or confirmation email. If you are charged but access does not open, contact us: we check with CinetPay, then open your access or refund you.

5. Access

Access is personal and limited to two active devices; account sharing is not allowed. It runs from payment confirmation for the duration of the offer. We do our best to keep the platform available at all times; maintenance interruptions may occur.

6. Immediate access and right of withdrawal

The platform is digital content supplied immediately after payment. When ordering, you expressly request immediate access and acknowledge that you lose your right of withdrawal once access opens. This consent is recorded with your order.

7. Refunds

We give a full refund:

• if access could not be opened for a technical reason on our side;
• as a commercial gesture, if you ask within 7 days of payment and have not yet started any course, exercise, mock exam or simulator.

Ask by email or WhatsApp with your payment reference (LBF…). The refund is made through the same payment method within 14 days of our agreement.

8. Intellectual property

The content is for your personal use only. Any reproduction or distribution is prohibited and leads to closure of the access without refund.

9. Liability

The preparation improves your chances of success but does not guarantee PMP certification, which depends on the exam run by PMI.

10. Personal data

See the privacy policy.

11. Governing law and disputes

These terms are governed by the law of Côte d'Ivoire. In a dispute, an amicable solution is sought first; failing that, the courts of Abidjan have jurisdiction. If you are a consumer living in another country, you keep the protection given by the mandatory rules of your country of residence.

Version of 6 November 2026. In case of discrepancy, the French version prevails.